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When it comes to loyalty programmes, township consumers bank on PnP’s Smart Shopper card
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Rogerwilco releases 2022 annual Township CX Report

Rogerwilco and Survey54 have partnered to produce the 2022 South African Township CX Report, which represents the saving, spending and shopping behaviour of over 1 400 townspeople across South Africa. Coupled with the inaugural 2021 report, it reveals trends in consumer behaviour to help marketers make more strategic investments moving forward.

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Online shopping captures SA’s kasi economy

Online shopping captures SA’s kasi economy

South Africa’s township e-commerce is growing exponentially, with more people making purchases online in 2022 compared to the previous year.

This is one of the findings in the 2022 South African Township Customer Experience (CX) Report, released this morning.

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